Every journey has its own story.

You can book directly on our website, through our reservations team by email or Zalo/WhatsApp, or via our authorized travel partners. Once you choose your itinerary and cabin, we confirm availability and send a booking summary with payment instructions.

Yes. We ask for a 30% deposit to confirm your booking, with the balance due 30 days before departure. For bookings made within 30 days of departure, full payment is required at the time of booking.

We accept credit/debit cards (Visa, Mastercard), bank transfer, and major e-wallets. On board, major credit cards and cash (VND/USD) are accepted for additional services.

Cancellations more than 30 days before departure: full refund. 15–29 days: 50% charge. 7–14 days: 75% charge. Under 7 days or no-show: no refund. We recommend travel insurance to cover unexpected changes.

Yes. Date changes are treated as a cancellation of the original booking and a new reservation. Each booking may be amended a maximum of two times, subject to availability and applicable cancellation policies.

Yes. We run early-booking offers and special rates for groups and full-vessel charters. Contact us or see our Offers page for current promotions.

Yes. The entire vessel can be reserved for private charters - ideal for families, celebrations, corporate retreats, or guests who want a fully private experience on the quieter waters of Lan Ha Bay.

For peak periods (October-April, holidays, and weekends), we recommend booking 2-3 months ahead. Suites and premium cabins sell out first.

Ha Long Bay is the famous, busier UNESCO bay with iconic karst scenery and many vessels. Lan Ha Bay, just south near Cat Ba Island, offers the same dramatic limestone landscapes but far fewer crowds, quieter anchorages, and more beaches. If you want privacy and calm, choose a Lan Ha route; if you want the classic, well-known views, choose Ha Long.

We offer four itineraries across two bays - two on Ha Long Bay and two on Lan Ha Bay - each available as a 2-day/1-night or 3-day/2-night cruise.

Choose 2D1N for a relaxed first taste of the bay. Choose 3D2N to reach quieter, farther waters, enjoy more activities (kayaking, Cat Ba, fishing villages), and truly unwind - the extra night makes the journey from Hanoi more worthwhile.

We deliberately chart less-crowded passages through Lan Ha Bay and around Cat Ba, so guests enjoy the same spectacular scenery without the flotilla of boats. Fewer hulls in the water means calmer anchorages, cleaner views, and a more private experience.

Days blend gentle activity and rest: sunrise tai chi, kayaking or swimming in hidden lagoons, visits to caves or floating villages, leisurely meals, sunset on the sundeck, and quiet nights at anchor. Your full itinerary is shared at booking.

Yes - depending on your itinerary, stops can include Cat Ba Island, traditional floating fishing villages, hidden lagoons, caves, and secluded beaches for swimming and kayaking.

For private charters and special occasions, yes - within the bay's navigation rules and weather conditions. Talk to our team about tailored routes and experiences.

We depart from Tuan Chau, where guests check in at our private waiting lounge before boarding - a calmer, more comfortable start than the crowded public terminals.

The drive from Hanoi to the Tuan Chau area takes roughly 3 hours via expressway. We can arrange door-to-door transfers from your Hanoi hotel.

Transfers are not included in the cruise fare. Shared limousine shuttle service between Hanoi and Ha Long is available at an additional charge, and private transfers can also be arranged upon request.

Cat Bi International Airport in Hai Phong is approximately 45 minutes-1 hour away, making it a convenient arrival point alongside Hanoi.

Yes. Share your flight details and we'll align your transfer and, if needed, suggest pre- or post-cruise accommodation.