Clear expectations make for a better journey.
By booking services through our website or system, customers agree to the following terms and conditions.
Service Booking
Customers must provide accurate and complete information when making a booking.
A booking is considered confirmed only after receiving confirmation from our system.
Service Usage
Customers must follow safety instructions and guidance from staff throughout the trip.
Carrying dangerous or prohibited items according to applicable laws is not allowed.
Changes and Cancellation
Any request to change or cancel a booking must be notified in advance according to our policies.
Certain services may be subject to cancellation or modification fees.
Liability
We are not responsible for any damages caused by incorrect information provided by customers or due to force majeure events such as natural disasters, severe weather, or government regulations.
Questions about this policy?
Our team is happy to explain how it applies to your booking.