Safety Policies
The safety of our customers is our top priority. We are committed to providing cruise services that meet the highest safety standards.
Terms and Conditions
By booking services through our website or system, customers agree to the following terms and conditions.
1. Service Booking
Customers must provide accurate and complete information when making a booking.
A booking is considered confirmed only after receiving confirmation from our system.
2. Service Usage
Customers must follow safety instructions and guidance from staff throughout the trip.
Carrying dangerous or prohibited items according to applicable laws is not allowed.
3. Changes and Cancellation
Any request to change or cancel a booking must be notified in advance according to our policies.
Certain services may be subject to cancellation or modification fees.
4. Liability
We are not responsible for any damages caused by incorrect information provided by customers or due to force majeure events such as natural disasters, severe weather, or government regulations.
Privacy Policies
We are committed to protecting the personal information of customers when using our website and services.
Information we may collect includes:
Full name
Email address
Phone number
Booking information
Purpose of information collection:
Processing and confirming bookings
Providing customer support
Improving service quality and user experience
We commit that:
Customer information will not be shared with third parties without consent, except when required by law or authorized authorities.
Appropriate security measures are implemented to protect customer data.
Payment Methods
We support multiple payment methods to make transactions convenient for our customers.
1. Bank Transfer
Customers may complete payment via bank transfer using the account details provided after booking.
2. Cash Payment
Customers may pay in cash according to the instructions provided by our staff or at the designated location.
3. Online Payment
Depending on availability, we may support payments through online payment gateways.
After successful payment, customers will receive a booking confirmation from our system or staff.
